Embark Upon Your Home Buying Journey Today

Whether you're shopping for your very first home or your tenth, choose the only Real Estate Company in Conway that is part of the CENTURY 21 System.  It was announced last month that, for the second year in a row, the CENTURY 21 system is the 2015 recipient of the 2015 J.D. Power Customer Satisfaction Study in all four Real Estate Categories:

1. First-Time Home-Buyer Satisfaction Ranking
2. Repeat Home-Buyer Satisfaction Ranking
3. First-Time Home-Seller Satisfaction Ranking
4. Repeat Home-Seller Satisfaction Ranking

 No other Real Estate Company has ever matched this accomplishment for two consecutive years!

So if you're ready to shop for a home, a Real Estate Professional at Century 21 Dunaway & Hart can help you along your journey to a new home.  Start your home search today! If schools are important to you, a tool on the Century21.com website allows you to search by school.  Use this tool to find homes for sale searching by school.  Please keep in mind school zoning is subject to change and always call the School District before purchasing your home, but this tool is a great start in your home buying search.

To find an agent that can help you in your journey, contact a Real Estate Agent at Century 21 Dunaway & Hart, Inc. today. Affordability and Mortgage Calculators can be found at our website so you can determine your price range. To look at homes for sale in your neighborhood, check out all the property listings in central Arkansas. You may also call our office at 501-327-2121 to set up a private home or land showing with one of our award winning Real Estate agents today.

Century 21 sweeps the JP Power Awards...Again!

 The CENTURY 21 brand is the only real estate firm in the history of the J.D. Power Customer Satisfaction Study to rank highest in all four segments for two consecutive years. What an incredible achievement! The entire press release can be read here.

WESTLAKE VILLAGE, Calif., Aug. 5, 2015 /PRNewswire/ -- CENTURY 21 ranks highest in customer satisfaction among real estate brokerages across all home buyer/seller segments, according to the J.D. Power 2015 Home Buyer/Seller Satisfaction Study^SM released today.

The study, now in its eighth year, measures customer satisfaction with the nation's largest real estate companies among customers in four segments: first-time buyers, repeat buyers, first-time sellers and repeat sellers. Overall satisfaction is measured across four factors of the home-buying experience: agent/salesperson; real estate office; closing process; and variety of additional services. In the home-selling experience, the same four factors are evaluated plus a fifth factor, marketing. Satisfaction is measured on a 1,000-point scale.

According to the study, satisfaction is significantly higher when real estate companies meet four key performance measures related to communication. These include receiving a timely response to questions and concerns; being informed at all important contact points; receiving follow-up communications after the close of the home; and being shown sales information for comparable properties. Gaps in satisfaction are substantial across all customer segments when these measures are met vs. when they are not met.

Among first-time buyers and sellers, satisfaction is 125 points higher among buyers and 107 points higher among sellers when they are kept informed vs. when they are not (850 vs. 725 and 839 vs. 732, respectively). Among repeat buyers and sellers, satisfaction is 130 points higher among buyers and 217 points higher among sellers when they receive a timely response to questions and concerns vs. when they do not (851 vs. 721 and 835 vs. 618, respectively).

"Knowing how and when to communicate with customers is essential for real estate companies," said Christina Cooley, director in the diversified services industries practice at J.D. Power. "To satisfy first-time customers, it is really about holding their hand by keeping them informed at key points throughout the purchase or selling process to ease their anxiety. For repeat customers, satisfaction hinges more on the timeliness of the response by their real estate agent when questions or concerns arise with the process."

First-Time Home-Buyer Satisfaction Ranking

• CENTURY 21 (832) ranks highest for a second consecutive year and performs particularly well in the agent/salesperson and closing process factors.
• RE/MAX (827) ranks second, on par with industry average.
• Overall satisfaction among first-time home buyers is 827.

Repeat Home-Buyer Satisfaction Ranking

• CENTURY 21 (853) ranks highest for a second consecutive year and performs particularly well in all four factors.
• Coldwell Banker (841) ranks second, on par with industry average.
• Overall satisfaction among repeat home buyers is 841.

First-Time Home-Seller Satisfaction Ranking

• CENTURY 21 (841) ranks highest for a second consecutive year and performs particularly well in all five factors.
• Overall satisfaction among first-time home sellers is 827.

Repeat Home-Seller Satisfaction Ranking

• CENTURY 21 (835) ranks highest for a second consecutive year and performs particularly well in all five factors.
• Coldwell Banker (810) ranks second.
• Overall satisfaction among repeat home sellers is 814.

The 2015 Home Buyer/Seller Satisfaction Study includes 6,059 evaluations from 5,066 customers who bought and/or sold a home between March 2014 and April 2015. The study was fielded in February through April 2015. For more information about J.D. Power solutions for the home improvement industry, visit http://www.jdpower.com/industry/home-improvement

Overall Customer Satisfaction Index Scores		J.D. Power.com Power Circle Ratings™
(Based on a 1,000-point scale)		For Consumers
First-Time Home Buyers
Century 21	832		5
RE/MAX	827		3
First-Time Home Buyers Average	827		3
Keller Williams	826		3
Coldwell Banker	822		2
Berkshire Hathaway HomeServices
(formerly Prudential Real Estate)	814		2
Repeat Home Buyers
Century 21	853		5
Coldwell Banker	841		3
Repeat Home Buyers Average	841		3
RE/MAX	840		3
Berkshire Hathaway HomeServices
(formerly Prudential Real Estate)	833		2
Keller Williams	828		2
First-Time Home Sellers
Century 21	841		5
First-Time Home Sellers Average	827		3
Coldwell Banker	824		3
RE/MAX	819		2
Keller Williams	816		2
Berkshire Hathaway HomeServices
(formerly Prudential Real Estate)	809		2
Repeat Home Sellers
Century 21	835		5
Repeat Home Sellers Average	814		3
Coldwell Banker	810		3
Berkshire Hathaway HomeServices
(formerly Prudential Real Estate)	807		2
RE/MAX	805		2
Keller Williams	800		2

 

Power Circle Ratings Legend5 – Among the best4 – Better than most3 – About average2 – The rest

Media Relations ContactsJohn Tews; Troy, Mich.; 248-680-6218; media.relations@jdpa.com

About J.D. Power and Advertising/Promotional Rules www.jdpower.com/about-us/press-release-info
About McGraw Hill Financial www.mhfi.com

Logo - http://photos.prnewswire.com/prnh/20130605/LA26502LOGO

 

SOURCE J.D. Power

Thank You!

We at Century 21 Dunaway & Hart, Inc. offer our sincere appreciation to the entire community of Conway and Faulkner County for voting us as One of the Best Real Estate Offices in Faulkner Country.  For 39 years, the agents at Dunaway & Hart has worked tirelessly to achieve a high ethical standard in Real Estate and to offer our customers excellent service.  As we approach our 40th anniversary in 2015, we will continue to strive in our efforts to connect people and homes in Faulkner County.

Taleda McKee Earns Topaz Award For 2013 Sales Production

CENTURY 21 Dunaway & Hart, Inc. is pleased to announce that Century 21 Real Estate LLC recently recognized Taleda McKee with the CENTURY 21 Topaz Award. Topaz level status is awarded to an agent who has achieved sales production levels between 36,000 and $59,000 or 15 – 19 transactions. "Taleda is a valued and trusted real estate resource for the Conway community and a major contributor to the overall success of CENTURY 21 Century 21 Dunaway & Hart, Inc. and the CENTURY 21 System as a whole." Taleda has been serving our community as a Realtor for the past 20 years. In 2008, she was Realtor of the Year and she has been a multi-million dollar producer since 2000. CENTURY 21 Century 21 Dunaway & Hart, Inc. is a full-service brokerage located at 575 Harkrider, Conway and specializing in Residential & Commercial properties. It. has been a locally owned and operated real estate company for almost four decades.

Joyce Patterson Earns Masters Award for 2014 Sales Production

CENTURY 21 Dunaway & Hart, Inc. is pleased to announce that Century 21 Real Estate LLC recently recognized Joyce Patterson, sales associate with the office, as one of the System’s top-producers nationwide when it honored her with the coveted Masters level CENTURY 21 Masters Award. Emerald level status is awarded to an agent who has met minimum sales production of $135,000 or 38 closed transaction sides within a calendar year. A gold-plated lapel pin with emerald accent is awarded to the agent during the Awards Ceremony, in addition to a trophy and a personal invitation to attend a CENTURY 21 Top Agent Retreat. Additionally, Joyce was recognized among the Top 21 Realtors in the CENTURY 21 System’s Greater Arkansas Region ranking #8 by units and #4 by commissions. “It is with great dedication, knowledge and commitment to quality service that Joyce has so duly earned this recognition. She is a leader and innovator in the real estate industry and an asset to homebuyers and sellers in the Conway community,” said Mitch Hart, broker/owner of CENTURY 21 Century 21 Dunaway & Hart, Inc. "It is truly an honor to receive the Masters Emerald Award and be recognized among such talented and dedicated group of real estate sales professionals," said Patterson who has served the Conway Community as a Realtor since 2000. CENTURY 21 Century 21 Dunaway & Hart, Inc. is a full-service brokerage located at 575 Harkrider, Conway and specializing in Residential & Commercial properties. Century 21 Dunaway & Hart, Inc. has been a locally owned and operated real estate company for almost four decades.

Donna Marie Cason is Awarded with 2013 Sapphire Award

Donna Marie Cason, a sales associate with CENTURY 21 Century 21 Dunaway & Hart, was recently awarded the Sapphire Award by the CENTURY 21 System. Sapphire level status is awarded to an agent who has met minimum sales production of $60,000 or 20-27 closed transaction sides within a calendar year. “It is with great dedication, knowledge and commitment to quality service that Donna Marie has so duly earned this recognition. Donna Marie is a leader and innovator in the real estate industry and an asset to homebuyers and sellers in the Conway community,” said broker/owner Mitch Hart. Cason has eight years in the real estate industry and has been with the CENTURY 21 System for almost three years. Century 21 Dunaway & Hart, Inc. has been a locally owned and operated real estate company for almost four decades.

Kathy Nickles Earns CENTURY 21® Quality Service Producer Award

Realizing that customer service is an integral part of its commitment to professional excellence, Century 21 Real Estate LLC has recognized Kathy Nickles of CENTURY 21 Century 21 Dunaway & Hart, Inc. with the CENTURY 21 Quality Service Producer award. This national award is presented annually to those CENTURY 21 System members who receive a minimum return rate of 30 percent on their post-transaction client satisfaction surveys sent between January 1 and October 31, with a minimum satisfaction index of 85 percent. Surveys are e-mailed to all customers immediately after the purchase or sale of a home through a CENTURY 21 System office. "The Quality Service Producer Award is an integral part of the CENTURY 21 System’s commitment to excellence and recognizes Kathy’s dedication to continuously exceeding the service expectations of his/her clients," said Mitch Hart, broker/owner of CENTURY 21 Century 21 Dunaway & Hart, Inc. Additionally, Kathy earned Emerald level status with a minimum sales production of $135,000 or 38 closed transaction sides within a calendar year. She is also ranked 7th among the top CENTURY 21 agents in the region by both units and commission. "Kathy places her real estate wisdom and passion for life into her everyday business, helping to make clients more comfortable with the real estate transaction as they make what may be the most significant purchase of their lives," said Mitch Hart, broker/owner of CENTURY 21 Dunaway & Hart. "I am honored to receive these awards and to be recognized among such talented and dedicated group of real estate sales professionals," said Nickels. CENTURY 21 Century 21 Dunaway & Hart, Inc. is a full-service brokerage located at 575 Harkrider, Conway and specializing in Residential & Commercial properties.

Michelle Nabholz Earns the 2013 Masters Emerald Award

CENTURY 21 Dunaway & Hart, Inc. announced today that Michelle Nabholz, sales associate with the office, was honored with the CENTURY 21 Masters Emerald Award. Emerald level status is awarded to an agent who has met minimum sales production of $135,000 or 38 closed transaction sides within a calendar year. A gold-plated lapel pin with emerald accent is awarded to the agent during the Awards Ceremony, in addition to a trophy and a personal invitation to attend a CENTURY 21 Top Agent Retreat. Additionally, Michelle was recognized among the Top 21 Realtors in the CENTURY 21 System’s Greater Arkansas Region. Nabholz was ranked #2 among the region’s top producers by unites and #5 by commissions. Nabholz has served as a Realtor with Dunaway & Hart for about a decade. "These awards further reinforce to my clients that my commitment and dedication to their satisfaction and peace of mind during the real estate transaction is real and taken very seriously," said Nabholz. CENTURY 21 Century 21 Dunaway & Hart, Inc. is a full-service brokerage located at 575 Harkrider, Conway, specializing in Residential & Commercial properties. Dunaway & Hart, Inc. has been a locally owned and operated real estate company for almost four decades.

Paul Nahlen Earns Masters Award for 2013 Sales Production

CENTURY 21 Century 21 Dunaway & Hart, Inc. is pleased to announce that Century 21 Real Estate, LLC recently recognized Paul Nahlen, sales associate with the office, as one of the System’s top-producers nationwide when it honored him with the coveted ruby level CENTURY 21 Masters Award. Ruby level status is awarded to an agent who has met minimum sales production of $98,000 or 28 closed transaction sides within a calendar year. A gold-plated lapel pin with ruby accent is awarded to the agent during the Awards Ceremony, in addition to a trophy and a personal invitation to a CENTURY 21 Top Agent Retreat. Additionally, Paul was recognized among the Top 21 Realtors in the CENTURY 21 System’s Greater Arkansas Region. Nahlen was ranked #13 among the region’s top producers. “Paul is quite dedicated to his clients, and works tirelessly to make every real estate transaction run as smoothly as possible. He is a leader and innovator in delivering powerful home buying and selling choices to his clients because he knows the community," said Mitch Hart, broker/owner of CENTURY 21 Century 21 Dunaway & Hart, Inc. Paul has been serving our community as a Realtor for about a decade. "It is an honor to receive the Masters Award and be recognized among such talented and dedicated group of real estate sales professionals," said Paul. CENTURY 21 Dunaway & Hart, Inc. is a full-service brokerage located at 575 Harkrider, Conway and specializing in Residential & Commercial properties. It has been a locally owned and operated real estate company for almost four decades.

The CENTURY 21 System Recognizes CENTURY 21 Dunaway & Hart, Inc. among Top Offices of The Year

The CENTURY 21 System recently recognized Century 21 Dunaway & Hart with multiple honors at the Greater Arkansas Broker Council ceremony on March 1st. Most notably, Century 21 Dunaway and Hart was recognized as the #3 Century 21 Office in the Greater Arkansas region and was named as fourth among all Century 21 Companies in the region. The designation among the top CENTURY 21 offices recognizes Dunaway & Hart’s outstanding commitment to professionalism and performance within the local real estate community. The CENTURY 21 System recently presented the awards during a special ceremony in Hot Springs, Arkansas. “ The agents at Century 21 Dunaway & Hart, Inc. possess a tireless dedication to helping home buyers and sellers make informed real estate decisions and that is what this honor is all about,” said Mitch Hart, broker/owner of CENTURY 21 Dunaway & Hart, Inc. “They truly understand what it means to be a real estate professional and they are examples within our community. It is a great honor to be among such a talented and dedicated group of real estate professionals.” CENTURY 21 Dunaway & Hart, Inc. was also honored among the Top Easter Seals fundraisers in the CENTURY 21 System’s Greater Arkansas Region. "CENTURY 21 Dunaway & Hart is proud of its affiliation with Easter Seals and takes great pride in helping so many deserving people with disabilities gain greater independence," said Mitch Hart, broker/owner, CENTURY 21 Dunaway & Hart. In addition to receiving a personalized trophy during the annual regional year-end awards banquet, Century 21 Real Estate LLC recognized CENTURY 21 Dunaway & Hart before its peers at the CENTURY 21 International Convention in March. The CENTURY 21 System has been affiliated with Easter Seals since 1979 and raised more than $100 million to help children and adults with disabilities lead fuller, more independent lives. CENTURY 21 Dunaway & Hart offers full-service real estate capabilities, specializing in Residential, Commercial and property sales in Faulkner County and the surrounding area.

Century 21 Dunaway & Hart Celebrates 35 Years

Today, Mike Makinder from the Century 21 System presented Mitch Hart, Prinicipal Broker and Owner of Century 21 Dunaway & Hart, Inc., with a special award celebrating the company's 35 years of service to Conway, Arkansas and Faulkner County.

2011 Fundraising Activity Earns Company Spot as Top Easter Seals Contributor in CENTURY 21® System’s Arkansas, Oklahoma & Northern Louisiana Region

CENTURY 21 Dunaway & Hart, Inc. announced today that Century 21 Real Estate LLC recently recognized it as the CENTURY 21 System’s Top Easter Seals fundraiser in the Arkansas, Oklahoma & Northern Louisiana region for 2011. CENTURY 21 Dunaway & Hart, Inc. donated more than $8,000 to the local Arkansas chapter of Easter Seals in Little Rock.


"CENTURY 21 Dunaway & Hart, Inc. is proud of its affiliation with Easter Seals and takes great pride in helping so many deserving people with disabilities gain greater independence," said Mitch Hart, broker/owner, CENTURY 21 Dunaway & Hart, Inc. .


Monies were raised during the 19th Annual Pete Hart Memorial Casino Night. The event was held Friday, February 11, 2011, at the Knights of Columbus Hall and involved businesses and individuals throughout the community.


In addition to receiving a personalized trophy during the annual regional year-end awards banquet, Century 21 Real Estate LLC recognized CENTURY 21 Dunaway & Hart, Inc. before its peers at the CENTURY 21 International Convention 2011.


The CENTURY 21 System has been affiliated with Easter Seals since 1979 and raised more than $100 million to help children and adults with disabilities lead fuller, more independent lives. Easter Seals is a non-profit, community-based, health agency dedicated to helping people with disabilities attain greater independence. Today, millions of Easter Seals clients lead improved lives because of the high quality programs for children, vocational training and employment, and physical medicine and rehabilitation services offered by local Easter Seals organizations.


CENTURY 21 Dunaway & Hart, Inc. offers full-service real estate capabilities, specializing in Residential and Commercial property sales in Conway and the surrounding area. CENTURY 21 Dunaway & Hart, Inc. has been serving the real estate needs of the Conway area since 1976. It has grown to be one of the top CENTURY 21 offices in Arkansas repeatedly earning recognition from the CENTURY 21 system.


© 2012 Century 21 Real Estate LLC. CENTURY 21® Is A Registered Trademark Licensed To Century 21 Real Estate LLC. An Equal Opportunity Company. Equal Housing Opportunity. Each CENTURY 21 Office is Independently Owned and Operated.

CENTURY 21 System Recognizes Century 21 Dunaway & Hart Real Estate Agents

CENTURY 21 Dunaway & Hart, Inc. announced that Century 21 Real Estate LLC recently recognized several agents with awards for real estate production.
Michelle Nabholz and Glenda J. Hoyt were both awarded with the 2009 Sapphire Award which recognizes agents with a minimum sales production of $60,000 or at least 20 closed transaction sides within a calendar year.

Judy Orozco and Kathy Nickles were both awarded with the 2009 Topaz Award which recognizes agents with a minimum sales production of $36,000 or at least 15 closed transaction sides within a calendar year.
“All four of these ladies approach everything they do with passion, and professionalism and they have truly become a fixture within the Faulkner County community that they serve and within the local real estate community,” said Mitch Hart, broker/owner of CENTURY 21 Dunaway and Hart, Inc. “CENTURY 21 Dunaway & Hart could not be more proud of Michelle, Glenda, Judy and Kathy.”

“It is a great honor to be recognized by the CENTURY 21 System,” said Orozco.

“The unwavering support of my family and my colleagues at CENTURY 21 Dunaway & Hart undoubtedly helped to make receiving this award possible,” Hoyt commented.

“Doing what you love makes even the most challenging days enjoyable,” said Nabholz.

"It is truly an honor to be recognized among such talented and dedicated group of real estate sales professionals" Nickles commented.

CENTURY 21 Dunaway & Hart is a full-service brokerage located at 575 Harkrider, Conway and specializes in Residential, Commercial and property sales in Faulkner County and the surrounding area.

To buy homes for sale in Conway, Arkansas or in Faulkner County, Conway County or Perry County, contact a Real Estate Agent at Century 21 Dunaway & Hart, Inc. today. Affordability and Mortgage Calculators can be found at our website so you can determine your price range. To look at homes for sale in central Arkansas, check out all the property listings in central Arkansas, watch our television show, or read our Central Arkansas Homes Magazine. You may also call our office at 501-327-2121 or 800-490-0021 to set up a private home or land showing with one of our award winning Real Estate agents today.

Impressive Sales Earn Paul Nahlen Emerald Award

CENTURY 21 Dunaway & Hart, Inc. is pleased to announce that Century 21 Real Estate LLC recently recognized Paul Nahlen, sales associate with the office, as one of the System’s top-producers nationwide when it honored him with the coveted emerald level CENTURY 21 Masters Award.

Emerald level status is awarded to an agent who has met minimum sales production of $143,000 or 40 closed transaction sides within a calendar year. A gold-plated lapel pin with emerald accent is awarded to the agent during the Awards Ceremony, in addition to a trophy and a personal invitation to attend a CENTURY 21 Top Agent Retreat.

"Paul places his real estate wisdom and passion for life into his everyday business, helping to make clients more comfortable with the real estate transaction as they make what may be the most significant purchase of their lives," said Mitch Hart, broker/owner of CENTURY 21 Dunaway & Hart.

"Paul is a valued and trusted real estate resource for the Faulkner County community and a major contributor to the overall success of CENTURY 21 Dunaway & Hart and the CENTURY 21 System as a whole."

"It is truly an honor to receive the Masters Award and be recognized among such talented and dedicated group of real estate sales professionals," said Nahlen.

CENTURY 21 Dunaway & Hart is a full-service brokerage located at 575 Harkrider, Conway and specializes in Residential, Commercial and property sales in Faulkner County and the surrounding area.

To buy homes for sale in Conway, Arkansas or in Faulkner County, Conway County or Perry County, contact a Real Estate Agent at Century 21 Dunaway & Hart, Inc. today. Affordability and Mortgage Calculators can be found at our website so you can determine your price range. To look at homes for sale in central Arkansas, check out all the property listings in central Arkansas, watch our television show, or read our Central Arkansas Homes Magazine. You may also call our office at 501-327-2121 or 800-490-0021 to set up a private home or land showing with one of our award winning Real Estate agents today.